CANCELLATION POLICY

 

Please note that once you have booked an appointment with us, it means we have reserved this time exclusively for you.  We are very fortunate to serve so many guests, some of which wait several weeks for an appointment. 

Out of courtesy for our guests and staff, we kindly ask that you make any changes or cancellations to your appointment 48 hours in advance.


 

fees charged

Please provide cancellation notice at least 24 hours before your appointment to avoid any fees. Appointments cancelled less than 24 hours before scheduled time will be charged 100% of services booked.


credit card security

Bleach kindly asks for your up-to-date credit card information to reserve your appointment. Our booking system is proud to be Level 1 PCI compliant-the highest form of credit card security in the industry-which means that we encrypt all customer credit card data stored in our system.


Lastly…

out of respect for our guests, services for clients arriving more than 15 minutes late will be honored at our discretion. Bleach reserves the right to cancel or modify your services as needed to stay on time for all following appointments.